Timing for the X button

[engine411]

(09-29-2013 03:57 PM)Yealink Support Wrote:  Hi Engine,
Do you mean you want that when there's an incoming call, if you pick up the handset, and press X button, you can hold the incoming call, and do another operation, for example make a paging or others?
If yes, sorry currently we don't support this, once when you pickup the handset, it will answer the call.
Sorry.

I just want the ability to *not* answer an incoming call, but *yet* to be able to pick up the handset to do another task. If the X button could have a couple options for the delay it gives, that would work. In our case, we'd want the delay to be 5 seconds. As it is now, you can push the X button to clear the incoming call from that particular phone so you can do another task, but the time the X button clears that call is so short you can hardly start your other task before that same incoming call is again ringing at that phone.