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No audio on external calls
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Yealink Support Offline
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Posts: 2,684
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Post: #2
RE: No audio on external calls
Hi ITSD,
1. Both of these two phones are W52P? Or cellphone call W52P?
2. Did you try with other phones, and also have the same issue when using other phones?
3. Could you provide PCAP trace, syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.
Thanks.


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09-23-2013 02:11 PM
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Messages In This Thread
No audio on external calls - ITSD - 09-20-2013, 05:45 PM
RE: No audio on external calls - Yealink Support - 09-23-2013 02:11 PM
RE: No audio on external calls - Michael - 10-15-2013, 05:23 PM
RE: No audio on external calls - ITSD - 10-17-2013, 03:40 PM
RE: No audio on external calls - ITSD - 11-04-2013, 09:11 PM
RE: No audio on external calls - ITSD - 11-08-2013, 05:34 PM
RE: No audio on external calls - andydls - 06-25-2014, 08:30 PM
RE: No audio on external calls - Michael - 11-12-2013, 03:52 AM
RE: No audio on external calls - ITSD - 11-18-2013, 08:03 PM
RE: No audio on external calls - Michael - 12-02-2013, 12:31 AM
RE: No audio on external calls - Isaac - 07-25-2014, 06:50 AM
RE: No audio on external calls - AndrewZ - 01-14-2015, 06:11 PM
RE: No audio on external calls - AndrewZ - 01-16-2015, 06:13 PM
RE: No audio on external calls - AndrewZ - 04-07-2015, 05:55 PM

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