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Yealink Forums » IP Phone Series » Phone specific topic » T2xP Series » I can't hear any audio for about the first second

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I can't hear any audio for about the first second
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griese Offline
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Post: #21
RE: I can't hear any audio for about the frist second
Hi
Sorry for the delay, the Problem stay, it looks like better with the
Firmware,but not good, i think you are on the right way, to resolve the
problem.
What do you need of Files/Info analysis the Problem
thanks a lot for your help
christian
12-05-2013 05:39 PM
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Yealink Support Offline
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Post: #22
RE: I can't hear any audio for about the frist second
Hi griese,

Do you mean you still have one second pause in a call runing 2.61.0.160? Can you supply me new Syslog level 6, config.bin and pcap?
12-09-2013 10:59 AM
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griese Offline
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Post: #23
RE: I can't hear any audio for about the frist second
(12-09-2013 10:59 AM)Yealink Support Wrote:  Hi griese,

Do you mean you still have one second pause in a call runing 2.61.0.160? Can you supply me new Syslog level 6, config.bin and pcap?

Hi
there are the log´s.
In this log we have the problem with the audio problem for the first second
2.61.0.160_15-42-2.pcap
----------------------
This log was the second call without the problem in the first second
~ 30 sec later then the first call
2.61.0.160_15-42-59.pcap

Info:
we have check when the second call is over a 1 min. later we have
the problem with the audio for the first second

Thanks
Christian


Attached File(s)
.pcap  2.61.0.160_15-42-2.pcap (Size: 389.2 KB / Downloads: 1)
.pcap  2.61.0.160_15-42-59.pcap (Size: 288.54 KB / Downloads: 1)
.tar  syslog (4).tar (Size: 569 KB / Downloads: 1)
.txt  config.txt (Size: 148 KB / Downloads: 2)
(This post was last modified: 12-10-2013 11:37 PM by griese.)
12-10-2013 11:30 PM
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Yealink Support Offline
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Post: #24
RE: I can't hear any audio for about the frist second
Hi griese，

Thanks for your information. I have submitted them to our R&D. Hope they will figure it out.
12-11-2013 05:31 PM
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griese Offline
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Post: #25
RE: I can't hear any audio for about the frist second
Hi
are there news about the problem ?
thanks
christian
01-07-2014 09:10 PM
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deutschnaftyula Offline
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Post: #26
RE: I can't hear any audio for about the frist second
i have the same issue, i sold already about 1000 yealink phones, and all of them have the same problem. this test was done on a T28 with FW 2.61.0.154 and its a freeswitch system.
here you have the file attached.


Attached File(s)
.tar  syslog (4).tar (Size: 187.5 KB / Downloads: 1)
.pcap  2.61.0.154_17-26-37.pcap (Size: 269.37 KB / Downloads: 3)
01-08-2014 06:30 AM
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Yealink Support Offline
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Post: #27
RE: I can't hear any audio for about the frist second
Hi deutschnaftyula,

Do you buy phones from voore or NetxUSA? Can you ask help for your distributor? They have higher priority than the forum.
They have used version 71 which is x.71.0.151.
(This post was last modified: 01-08-2014 11:20 AM by Yealink Support.)
01-08-2014 11:19 AM
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griese Offline
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Post: #28
RE: I can't hear any audio for about the frist second
Hi
are there news about the problem ?
thanks
christian
01-23-2014 05:48 PM
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griese Offline
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Post: #29
RE: I can't hear any audio for about the frist second
Are there news
we have always the problem !!!
02-19-2014 10:31 PM
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Post: #30
RE: I can't hear any audio for about the frist second
Hi griese,

Sorry for the inconvenience. I will push our researchers with this issue again.
02-20-2014 04:08 PM
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