[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Tone during call on T26 and T28P
Author Message
computerstlouis Offline
Junior Member

Posts: 4
Joined: Aug 2013
Reputation: 0
Post: #1
Tone during call on T26 and T28P

We have a system setup with about 20 extensions and 16 hard phones, and we only seem to have an issue with 2. There is 1 Yealink T26P and 1 Yealink T28P phone that very randomly decide to make a tone in the users speaker. It sounds to me like the tone to notify you of a new voicemail that chirps every so often, but it does it very fast and constantly.

It will go away if the user hangs up the phone, but it will persist if they put the call on hold and pick it back up. The behavior seems to happen about once per day on a call, but again, the timing seems to be completely random. We thought that it originally was related to voicemails being present on the extension and waiting to be listened to and cleared due to the tone sounding similar, but we have since figured out that there is no correlation to voicemails being present.

We do have several other T26P phones on the network with no issues, but no other T28P phones. All Yealink phones, including these, are running the 3CX version of their firmware.

What should I do to troubleshoot this issue further? Would a wireshark capture help?


08-08-2013 10:13 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Tone during call on T26 and T28P - computerstlouis - 08-08-2013 10:13 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Call Park Command gyegavian 0 324 08-16-2021 01:54 AM
Last Post: gyegavian
  About call history Andrei9385 2 1,598 03-31-2021 06:17 PM
Last Post: Chan Hoa
  Call History adds a "1" to extension number VAspeed3 2 1,705 02-26-2021 12:25 AM
Last Post: VAspeed3
Bug Missing softkey to End Call Kabbott 0 989 02-02-2021 10:23 PM
Last Post: Kabbott
  VP59 - No Wifi 5G with new Firmware // No Call Recording anymore vilionmedia 3 2,512 11-07-2020 03:44 AM
Last Post: complex1
  IP call (Direct call) with SRTP Gr2en 0 1,209 09-30-2020 08:36 AM
Last Post: Gr2en
  T28p - Firmware version advice Tato 2 2,605 09-11-2020 01:04 PM
Last Post: Tato
  Low intercom tone volume haukzinn 0 1,396 07-18-2020 08:27 PM
Last Post: haukzinn
  Direct IP Call Outside LAN with specific port BumbleBears 2 3,134 05-28-2020 02:13 PM
Last Post: Lewis-H
  Yealink T41S Call log JoseVM 1 2,513 09-08-2019 10:34 PM
Last Post: Babylonia

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication