Client claims T26p is autoanswering

[imfloridaguy]

Can you please provide an updated status on this?

I've had two new reports today from my client that the system is now autoanswering WHILE A CALL IS IN PROGRESS.

Here's what happened to my client today:
1. William is on yealink T26P in a normal conversation with person 1
2. Suddenly person 1 is dropped and person 2 is on line with William

This happened twice today to William. He was talking normally, then suddenly he is talking to a different person! Person 1 was simply dropped for person 2.
William is part of a ring group of 7 phones. However, the other phones DID NOT RING; the call just went automatically to the new caller.

Unfortunately, William is the owner of the company and not very happy with me or my phones!

I've not upgraded the firmware yet as I am waiting to get your new version you have said will be released soon.
The phones are currently on version 130.

Thanks!