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T20P My name is showing when someone calls
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Yealink Support Offline
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Post: #4
RE: T20P My name is showing when someone calls
Hi Alex,
1. When there's an incoming call which number is not in your directory, does your screen will display your name? Or it just display the incoming call number, but when you enter the history, you see it display your name?
Then when you dial out by history, it can reach who called you, but just show your name?
2. Could you provide PCAP trace, syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.
Thanks.


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07-08-2013 02:01 PM
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RE: T20P My name is showing when someone calls - Yealink Support - 07-08-2013 02:01 PM

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