[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Frequent deregistration
Author Message
Yealink Support Offline

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #5
RE: Frequent deregistration
Hello aabramov,
Sorry for this issue, so we still need to check some points:
1. Where you deploy your base and handsets? In your office? Is there many metal object? Or any obstacle? And how far of your handset and base?
2. The handset will change to "Searching for base" automatically, and you didn't do any operation before this?
3. How long it will reconnect again after appear "Searching for base" ?
4. It seems there's LLDP or VLAN in your network environment, they make the base reboot and change IP. So please access to your webpage-Network-Advanced, and disable LLDP and Vlan and check again.
5. If the problem is still, please set the Log Level as 6(webpage-Phone-Configuation), and reboot the phone, after the issue appear again, export the System Log to us.
Sorry for the inconvenience and thanks.
(This post was last modified: 07-19-2013 10:58 AM by Yealink Support.)
07-19-2013 10:58 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Frequent deregistration - aabramov - 07-03-2013, 02:13 AM
RE: Frequent deregistration - elementpbx - 07-03-2013, 05:14 AM
RE: Frequent deregistration - aabramov - 07-18-2013, 03:52 AM
RE: Frequent deregistration - Yealink Support - 07-19-2013 10:58 AM

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication