T28P + EXP39 BLF dialling fails when dialled extension is receiving calls

[Benoiti]

Yes, call pickup works ok, but in this case, the user is not trying to pick up the call at the other extension, they are trying to dial the extension using the BLF key. Normally, the other extension will show two incoming calls (the first call, plus the call from the second extension), but only if the keypad is used to dial. It seems that the EXP39 cannot dial an extension via BLF key if the extension is already ringing, but it duplicates the extension number on the screen and the call fails.

All phones are using 2.70.0.140