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T46G Issue
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Yealink Support Offline

Posts: 2,684
Joined: Dec 2012
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Post: #2
RE: T46G Issue
Hi Elementpbx,
1. Do you mean this?
1) A(What phone?) call B(T46G), B answered, then B press hold button, the call was held.
2)A hang up the call, but B is still stay hold status, B don't know the call was hung up.
2. What's the firmware of your T46G?
3. What's the PBX are you using?
4. Did you try to reset to factory default?
5. If the problem is still, could you provide PCAP trace, syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.

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06-10-2013 09:43 AM
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Messages In This Thread
T46G Issue - elementpbx - 06-08-2013, 10:15 PM
RE: T46G Issue - Yealink Support - 06-10-2013 09:43 AM
RE: T46G Issue - elementpbx - 06-11-2013, 04:27 AM
RE: T46G Issue - Yealink Support - 06-11-2013, 10:16 AM
RE: T46G Issue - elementpbx - 06-21-2013, 04:13 AM
RE: T46G Issue - Yealink Support - 06-21-2013, 11:23 AM

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