[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Error q.850 cause=17
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,530
Joined: Jan 2014
Reputation: 45
Post: #2
RE: Error q.850 cause=17
(04-11-2024 07:04 AM)Nomads Wrote:  Hi All.

Have strange problem. User with extension 807 is unable to call extension 814. Error q.850 cause=17 is displayed on the phone. All the other phones (same model) can call the extension without any problems. I changed the phone's assigned extension 807 to 812 (spare) and now she can call 814! Have checked the phone settings and extension settings and cannot find any reason why extension 814 is blocking(dropping) incoming calls from 807!
Has anyone come across this problem before?

Thanks
Rob

Hi Rob,

Please reset the device to factory settings and then test whether the issue has been resolved.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-11-2024 06:38 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Error q.850 cause=17 - Nomads - 04-11-2024, 07:04 AM
RE: Error q.850 cause=17 - complex1 - 04-11-2024 06:38 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink RPS API error kov 0 148 05-21-2024 06:26 PM
Last Post: kov
  IP Phone Login Error "ERR_INVALID_HTTP_RESPONSE" nolto 2 2,421 10-06-2023 04:34 PM
Last Post: nolto
  ACTION URI error troy44 12 11,702 07-09-2022 11:57 PM
Last Post: troy44
  "not found" error when redialing from history rilliam 4 20,471 12-16-2019 06:22 PM
Last Post: Chris708
  Firmware upgrade error on T23G acubino 1 7,394 07-22-2019 03:03 AM
Last Post: Evan_Yealink
  T56A remote phonebook error tima 5 16,161 06-21-2017 05:11 PM
Last Post: Fraukas2
  Load Remote Phone Book Error! cmcannon 2 12,060 08-17-2015 11:22 PM
Last Post: cmcannon
  T22 error after XML Browser AndyM 0 5,170 07-31-2015 09:49 PM
Last Post: AndyM
  Call Log issue \ 500 - Internal Server Error Bryan Nelson 2 15,485 07-17-2015 03:37 AM
Last Post: Bryan Nelson
  Redial Error - Not Found jthomas 2 9,298 07-15-2015 12:46 AM
Last Post: jthomas

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication