Pickup exten doesn't work properly

[fetoa]

(05-27-2013 01:47 PM)Yealink Support Wrote:  Hi Fetoa,
1. Which firmware are you using now?
2. Generally the phone shoulbe dial out *8103 when you press BLF key, so it can pickup the call, if the phone just dial *8, the phone don't know which number shoube be pick up.
3. Do you use group pick up?
4. If you are using V70 firmware, please try to fill the pick up code in the phone webpage-Phone-Features-Call Pickup, and fill the *8 in the direct call pick up or group call pick up code.
Thanks.

1.- My Firmware is 2.71.0.149
2.- The phone must dial *8 only. It will pick up the call ringing if it's group member.
3.- It use group pick up (I sue FreePBX)
4.- Call pick up is configured winth *8, even group pick up.

Any suggestion?

Thank you.