YMCS update = no access to phones via sub-enterprises!

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

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Threaded Mode \| Linear Mode YMCS update = no access to phones via sub-enterprises!
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,526

Joined: Jan 2014

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Post: #2

RE: YMCS update = no access to phones via sub-enterprises!

(09-06-2023 09:14 AM)terafi Wrote: Yealink's updates to the YMCS over the past days are creating serious issues for us. First of all, we've had to reset our account password twice for no apparent reason.

More importantly, we have lost access to all of our customers' phones. When we log into the YMCS, we no longer see sub-enterprises or channels, thus are unable to access the phones stored in those enterprises.

Is anyone experiencing the same, and how can we resolve this ASAP?

Hi,

In this case, the best and fastest thing you can do is submit a support ticket at Yealink helpdesk so that a YMCS specialist can help you solve the problem.
https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

09-06-2023 03:53 PM

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Messages In This Thread

YMCS update = no access to phones via sub-enterprises! - terafi - 09-06-2023, 09:14 AM

RE: YMCS update = no access to phones via sub-enterprises! - complex1 - 09-06-2023 03:53 PM

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