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Yealink Forums » IP Phone Series » T5X Series » T54W Factory Reset Locked?

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T54W Factory Reset Locked?
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complex1 Offline
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RE: T54W Factory Reset Locked?
(07-29-2023 03:20 AM)beamtech Wrote:  I have acquired 10 used T54w units. I am attempting to long-press the OK button, but nothing happens. We do not have the admin password to these devices.

Does anyone have a recommendation to factory reset these devices given the above information?

TIA!

Hi,

I would like to advise you to contact the person or company from whom the phones were purchased to ask if they would like to unlock the phones.
It seems that the purchased phones have been completely locked (including the reset option) by the previous user, and only they can unlock them again.

If that is not an option, you can submit a support ticket at Yealink helpdesk:
https://ticket.yealink.com/
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
(This post was last modified: 07-29-2023 04:31 PM by complex1.)
07-29-2023 04:29 PM
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Messages In This Thread
T54W Factory Reset Locked? - beamtech - 07-29-2023, 03:20 AM
RE: T54W Factory Reset Locked? - complex1 - 07-29-2023 04:29 PM

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