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WH62 stops working
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Scottie Offline
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Posts: 32
Joined: Feb 2016
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Post: #8
RE: WH62 stops working
Yeah, I have this happen randomly with customers be it t53w or t54w, trying a headset reset and or reboot does not work and will end up needing to reboot the actual phone. I do have customers that never seem to get the issue, so maybe it's a bad hardware batch?

Things done,
Latest Firmware all devices
Factory Resets handsets - The problem will return at some point randomly.
Headset Software Reset / re boot - no effect

Seems like a DECT thing, as with W78P cordless kits I have experienced a similar issue where the cordless won't seem to send/receive audio properly randomly and only thing that fix's it is a base station reboot.
05-22-2024 07:58 AM
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Messages In This Thread
WH62 stops working - kevind - 07-04-2023, 04:09 PM
RE: WH62 stops working - complex1 - 07-04-2023, 05:00 PM
RE: WH62 stops working - Chris708 - 12-09-2023, 12:28 AM
RE: WH62 stops working - mjoconr - 02-01-2024, 03:35 PM
RE: WH62 stops working - Telelec - 02-08-2024, 11:32 PM
RE: WH62 stops working - complex1 - 02-09-2024, 02:33 AM
RE: WH62 stops working - Peter4020 - 03-26-2024, 07:39 AM
RE: WH62 stops working - Scottie - 05-22-2024 07:58 AM

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