[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
WH67 call forwarding issue in Teams
Author Message
iapbonn Offline
Junior Member
**

Posts: 1
Joined: Nov 2019
Reputation: 0
Post: #1
WH67 call forwarding issue in Teams
Hello together, we have massive problems with the WH67. We have bought 5 of this devices, all devices have the newest firmware 125.434.0.20

Issue:

When an employee accept an incoming call with the button on the headset, or accept the call with the button on the docking station, everything works normal, but when the call is forwarded to another employee, and the employee want forward the call back to the first or another employee, teams can't find the first employee that accepted the call. When we type the number in teams and the employee received this call, the button on the headset or on the docking station, the incoming call is rejected.

When we accept the incoming call with the button in Teams on the PC, everything works normal and we can forward the call without problems to other employees.
06-19-2023 02:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
WH67 call forwarding issue in Teams - iapbonn - 06-19-2023 02:32 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  New MP52-58 *E2* Teams Devices? ITSourcePro 1 1,317 06-18-2024 04:31 AM
Last Post: Yisroel_MongoTEL
  Teams A30 MeetinBar Reboot loop issue. DJM1 1 5,019 05-24-2024 02:28 AM
Last Post: NYTECJ
  Yealink A30/CTP18 pairing issue Subaquatic 0 2,442 03-14-2024 12:23 PM
Last Post: Subaquatic
  Yealink MP52 Call History mairagonzalez 0 1,161 03-06-2024 11:49 AM
Last Post: mairagonzalez
  Favorites\SpeedDial\Contacts on a Teams MP54 zacav 1 3,830 02-23-2024 02:12 AM
Last Post: tredd1982
  How do I use an Yealink VC800 to join a Microsoft Teams meeting? Theirat1991 0 1,432 01-15-2024 04:08 PM
Last Post: Theirat1991
  About call history Andrei9385 3 7,460 01-10-2024 08:58 PM
Last Post: sles
  Disable Internal Call History Only justyncharbonneau 1 1,933 01-05-2024 12:53 AM
Last Post: complex1
  WH67 - trouble with USB connection on PC wake dustint12 4 6,226 12-16-2023 03:55 PM
Last Post: Eleanor789
  incoming call while active call , conference sles 2 2,404 12-08-2023 06:50 PM
Last Post: sles

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication