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T57W randomly rebooting
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mmarino51589 Offline
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Posts: 2
Joined: Apr 2023
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Post: #3
RE: T57W randomly rebooting
(05-02-2023 12:19 AM)Yisroel_MongoTEL Wrote:  Have you ruled out an issue with the power outlet (or power source), like some other device connected to the same outlet that has an uptime of more days?

Is the phone in a properly placed position and the power cable in a secured path to the power outlet, without the risk of it being moved/shifted around?

Next best thing might be to connected a USB flash drive (since the local syslog won't last over a reboot), enable USB Auto Exporting Syslog, and set the syslog level to 5 (or 6) and when it occurs again, unplug the USB and try to see if there is anything in the syslog right before it happened (in case it's anything software related there should be something there.)

Thanks for the idea - I've got some log captures, though I'm not sure how to interpret them (level 5). Would you be able to help me make sense of them if I post the results here?
05-04-2023 09:53 PM
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Messages In This Thread
T57W randomly rebooting - mmarino51589 - 04-30-2023, 03:30 AM
RE: T57W randomly rebooting - mmarino51589 - 05-04-2023 09:53 PM
RE: T57W randomly rebooting - CREPSBX - 05-25-2023, 02:54 PM

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