[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T57W randomly rebooting
Author Message
mmarino51589 Offline
Junior Member
**

Posts: 2
Joined: Apr 2023
Reputation: 0
Post: #1
T57W randomly rebooting
Hello,

I recently (last 2 months) purchased a new T57W with power supply from Amazon, currently on firmware version 96.86.0.70.

The phone will randomly power off and restart (often times when on the actual phone). There doesn't seem to be any pattern to the time of it happening. I also have an EXP50 attached, and have tried removing it to see if the power draw is an issue with the sidecar, but the issue persists. The phone is connected via Ethernet to a non-poe switchport

YeaLink Power Adapter: YLPS052000B1-US
Input: 100-240V ~ 50/60Hz 0.5A
Output: 5V 2A


Things I have tried:
-Factory Reset
-Roll back firmware
-Disable IPV6

Not that it should matter, but my SIP account is configured to use my QuestBlue extension, and there is no auto-provisioning service from this particular provider. The phone itself works fine (when it's on) and there are no issues with connectivity.

Any ideas?

Thank you
04-30-2023 03:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T57W randomly rebooting - mmarino51589 - 04-30-2023 03:30 AM
RE: T57W randomly rebooting - mmarino51589 - 05-04-2023, 09:53 PM
RE: T57W randomly rebooting - CREPSBX - 05-25-2023, 02:54 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T57W/T58W Wifi Access point disablement cpalmateer 0 366 03-07-2024 06:39 AM
Last Post: cpalmateer
  T57W USB Quit Working card820 3 1,343 02-03-2024 01:45 AM
Last Post: seraphim19
  Different ringers for BLF's on T57W twood 0 673 11-09-2023 06:02 AM
Last Post: twood
  T57W Call Muffled bcramer 2 1,459 10-13-2023 08:00 AM
Last Post: bcramer
Question [T57W] 802.1X EAP-TLS Authentication problem HelmiSokrates 0 1,079 08-08-2023 01:38 PM
Last Post: HelmiSokrates
  Telecoil Mode T57W Flask8612 0 1,094 04-10-2023 08:38 PM
Last Post: Flask8612
Sad T57W Multiple Issues pamsGA 0 1,315 04-04-2023 12:35 AM
Last Post: pamsGA
  T57W using for Teams Telephony ck@itgnt.com 1 1,926 03-17-2023 08:27 PM
Last Post: complex1
  T57W remote phonebook with contact images glaeser 0 1,077 03-10-2023 04:18 PM
Last Post: glaeser
  T57W LDAP delays wp92 0 1,596 03-05-2023 10:52 PM
Last Post: wp92

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication