[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T57W randomly rebooting
Author Message
mmarino51589 Offline
Junior Member
**

Posts: 2
Joined: Apr 2023
Reputation: 0
Post: #1
T57W randomly rebooting
Hello,

I recently (last 2 months) purchased a new T57W with power supply from Amazon, currently on firmware version 96.86.0.70.

The phone will randomly power off and restart (often times when on the actual phone). There doesn't seem to be any pattern to the time of it happening. I also have an EXP50 attached, and have tried removing it to see if the power draw is an issue with the sidecar, but the issue persists. The phone is connected via Ethernet to a non-poe switchport

YeaLink Power Adapter: YLPS052000B1-US
Input: 100-240V ~ 50/60Hz 0.5A
Output: 5V 2A


Things I have tried:
-Factory Reset
-Roll back firmware
-Disable IPV6

Not that it should matter, but my SIP account is configured to use my QuestBlue extension, and there is no auto-provisioning service from this particular provider. The phone itself works fine (when it's on) and there are no issues with connectivity.

Any ideas?

Thank you
04-30-2023 03:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T57W randomly rebooting - mmarino51589 - 04-30-2023 03:30 AM
RE: T57W randomly rebooting - mmarino51589 - 05-04-2023, 09:53 PM
RE: T57W randomly rebooting - CREPSBX - 05-25-2023, 02:54 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T57W Call Muffled bcramer 1 78 09-22-2023 05:06 PM
Last Post: complex1
Question [T57W] 802.1X EAP-TLS Authentication problem HelmiSokrates 0 281 08-08-2023 01:38 PM
Last Post: HelmiSokrates
  Telecoil Mode T57W Flask8612 0 548 04-10-2023 08:38 PM
Last Post: Flask8612
Sad T57W Multiple Issues pamsGA 0 715 04-04-2023 12:35 AM
Last Post: pamsGA
  T57W using for Teams Telephony ck@itgnt.com 1 1,066 03-17-2023 08:27 PM
Last Post: complex1
  T57W remote phonebook with contact images glaeser 0 586 03-10-2023 04:18 PM
Last Post: glaeser
  T57W LDAP delays wp92 0 1,086 03-05-2023 10:52 PM
Last Post: wp92
  T57W on firmware 96.86.100.5 call central 0 1,507 12-14-2022 09:04 PM
Last Post: call central
  Yealink T57W - transfer attented fail aren 1 1,261 11-30-2022 12:56 AM
Last Post: complex1
  T57W - Dial Plan Help karlg 0 1,006 09-06-2022 12:50 PM
Last Post: karlg

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication