T54W

[complex1]

(06-15-2023 08:59 PM)dowatson Wrote:  Phone still rings after user picks up handset. This is why they must press the answer key.

They don't need or want auto answer. They just want to pick up handset without having to press the answer key. This is a first for me.

Please advise.

Hi,

Please read the admin manual, page 424

Quote:Off Hook Answering
You can set whether to answer an incoming call by picking up the handset, pressing the Speakerphone key or pressing the HEADSET key directly.

Yealink SIP-T2 Series T3 Series T4 Series T5 Series CP920 IP Phones Administrator Guide V86.60