Problems setting up W60B and interface issues

[Ness]

Hi

I have been attempting to setup our W56H handsets and the W60B base unit. I have been able to register the handsets to the base unit however accessing the admin Web interface has proven to be extremely frustrating.

After reading many threads over the past 2 days I was able to gain access after a hard reset of the base however it soon kicked me out to the login page and the default username and password no longer work. I think I had managed to change the password however the new password doesn't work either.

In addition to this the pin codes, defaulted to 0000 do not work either.

From what I have read this seems to be a regular issue for users and has been for a number of years (earliest query on this exact subject that I found was from 2015).

Will I have to hard reset the base unit everytime I wish to access the interface portal...as this seems like a serious flaw in the software?