[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 4 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W56H with W52P Base
Author Message
dmvcomms Offline
Junior Member
**

Posts: 3
Joined: Sep 2022
Reputation: 1
Post: #1
W56H with W52P Base
I am having a lot of trouble with the following:
Getting a W56H handset to work with a W52P base which has existing W52H handsets.

I have had this problem with 3 customers know with the previous two I have ended upgrading all hardware

Firmware for base is 25.81.0.60

Firmware for W52H handset is 26.81.0.50
Firmware for W56H handset is 61.85.0.35

I suspect the firmware for W56H is too high and needs to be downgraded to *.81 - is this possible?

When I register a new handset (W56H) the base station goes into a reboot cycle and the web gui is not accessible.

I have tried to enable PCAP and Fault logging and the handset then shows Data initializing and gets stuck. Base station is not accessible.

I have factory reset numerous times and attempted lots of troubleshooting.

Please help!
(This post was last modified: 10-02-2022 04:04 AM by dmvcomms.)
10-02-2022 02:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
W56H with W52P Base - dmvcomms - 10-02-2022 02:36 AM
RE: W56H with W52P Base - complex1 - 10-02-2022, 03:12 AM
RE: W56H with W52P Base - dmvcomms - 10-02-2022, 04:13 AM
RE: W56H with W52P Base - dmvcomms - 10-02-2022, 06:57 AM
RE: W56H with W52P Base - complex1 - 10-02-2022, 05:09 PM
RE: W56H with W52P Base - poznaniak - 10-26-2022, 03:04 PM
RE: W56H with W52P Base - nolto - 03-03-2023, 01:25 AM
RE: W56H with W52P Base - poznaniak - 03-06-2023, 04:39 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P not working after change of broadband supplier Jasibansel 1 894 01-22-2024 07:15 PM
Last Post: complex1
Sad W52P not picking up IP Burkni 4 4,745 09-19-2023 06:22 PM
Last Post: Burkni
  W80 Base Teams SIP Gateway Ascano 0 1,546 03-06-2023 06:12 PM
Last Post: Ascano
  W73H handset with W52P problem reboot Paco Brufal 2 3,397 03-03-2023 01:21 AM
Last Post: nolto
  not able to reigster to the base Janpreet 0 1,676 02-24-2023 12:16 AM
Last Post: Janpreet
  W56H - synchronizing stefano.maspero 2 3,456 11-09-2022 06:41 PM
Last Post: markvdheijden
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 9,088 04-20-2022 10:17 PM
Last Post: complex1
  W52P Firmware upgrade aunijaffer@gmail.com 5 12,989 09-07-2021 11:42 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 7,258 06-01-2021 09:55 PM
Last Post: complex1
  W52P Openvpn with mikrotik info@quantiss.com 4 17,670 04-11-2021 06:25 AM
Last Post: Harms_Kubiak

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication