T46S will not upgrade

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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,524

Joined: Jan 2014

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Post: #2

RE: T46S will not upgrade

(10-11-2022 11:45 PM)79schultz Wrote: We have 1 T46S that will not upgrade. The firmware is currently on 66.83.0.55. I have factory reset the device 3 or 4 times and it still won't upgrade. What am I doing wrong?

I was going to open a ticket with Yealink, but every time I try, it goes to 'Report Bug' and then it wants a diagnostic file, but I can't even login to the web interface of the device.

Hi,

If you are currently on a firmware version lower than x.84.0.35, and your model rejects a higher version, you need to manually upgrade to version x.84.0.35 prior to upgrading to a higher version. If the x.84.0.35 firmware is not available for your model, please contact Yealink Helpdesk to acquire the necessary firmware file.
https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

10-12-2022 03:11 AM

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Messages In This Thread

T46S will not upgrade - 79schultz - 10-11-2022, 11:45 PM

RE: T46S will not upgrade - complex1 - 10-12-2022 03:11 AM

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