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Yealink Forums » IP Phone Series » General topics v » MP56 phone stuck in Company Portal - Connecting loop

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MP56 phone stuck in Company Portal - Connecting loop
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jhurst@lansolutions.net Offline
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MP56 phone stuck in Company Portal - Connecting loop
We have one previously working MP56 that just started going into this loop. Resetting phone w/ * # doesn't fix it, it just reboots, asks for language, etc then goes in to looping again. Back rev'ing firmware does not fix, same thing. I can access the web interface. Occasionally the device will show a piece of the HOME screen w/ the previous users initials still showing which makes me think a reset is not really resetting the device.

Is this device bricked or can it somehow be fixed w/ software. Tried 122.15.0.91, .80 and .72 firmware.
09-08-2022 06:59 AM
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MP56 phone stuck in Company Portal - Connecting loop - jhurst@lansolutions.net - 09-08-2022 06:59 AM

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