[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
MP56 phone stuck in Company Portal - Connecting loop
Author Message
jhurst@lansolutions.net Offline
Junior Member
**

Posts: 1
Joined: Jun 2022
Reputation: 0
Post: #1
MP56 phone stuck in Company Portal - Connecting loop
We have one previously working MP56 that just started going into this loop. Resetting phone w/ * # doesn't fix it, it just reboots, asks for language, etc then goes in to looping again. Back rev'ing firmware does not fix, same thing. I can access the web interface. Occasionally the device will show a piece of the HOME screen w/ the previous users initials still showing which makes me think a reset is not really resetting the device.

Is this device bricked or can it somehow be fixed w/ software. Tried 122.15.0.91, .80 and .72 firmware.
09-08-2022 06:59 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
MP56 phone stuck in Company Portal - Connecting loop - jhurst@lansolutions.net - 09-08-2022 06:59 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP56 with EXP50 Side Car Problems rockey@autechllc.com 0 88 12-02-2022 09:28 PM
Last Post: rockey@autechllc.com
  MP56 Locking While on a Teams Call jvelasquez 0 155 11-15-2022 01:18 AM
Last Post: jvelasquez
  Can MP56 Teams phone be converted to a standard SIP phone? jliu@grandriver.ca 0 194 11-10-2022 01:25 AM
Last Post: jliu@grandriver.ca
  Multicast Stops Working until Phone Rebooted Blake1 9 3,285 10-15-2022 12:04 AM
Last Post: jedhcrs
  MP56 blocked after Multi Factor Authentication (MFA) expires vtamayo 0 353 10-01-2022 04:17 AM
Last Post: vtamayo
  URL for returning the current phone state? johnbeaumont 6 5,284 06-15-2022 05:21 AM
Last Post: troy44
  Teams A30 MeetinBar Reboot loop issue. DJM1 0 814 06-14-2022 08:22 PM
Last Post: DJM1
  Company Portal cannot connect to Microsoft Intune nguyenp 3 5,921 03-03-2022 04:22 PM
Last Post: mjasa
  Visitor preview before picking up the phone T58 dermosko 0 2,039 10-01-2021 11:41 AM
Last Post: dermosko
  T54W Stuck initialising - need recovery FW ability_cn 1 7,437 09-10-2021 09:07 PM
Last Post: Ken2929

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication