Need help auto provisioning a phone with Nextiva service.

[complex1]

(08-30-2022 05:06 AM)LittleDogTech Wrote:  

(08-17-2022 04:52 PM)complex1 Wrote:  Hi,

Please add next parameter in your provisioning template.

Code:

account.x.shared_line = 0

where x is the account number.

I forwarded this to support, and they say they implemented it, but when I access the phone, 'provision now' and reboot, it does not change the 'Shared Line' setting back to 'disabled'.

Is there anything else I can check in to?

Hi,

You can check the phone configuration file by logging into the phone and selecting "All Settings" at "Export CFG Configuration File" and then exporting to your PC.
The parameter should be present in the configuration file.

"Export CFG Configuration File" can be found at Settings > Configuration