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MP50 Phones not dialling
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LboroGaryP Offline
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Post: #2
RE: MP50 Phones not dialling
(07-20-2022 04:10 PM)az@a2z-computing.com Wrote:  We have several teams and they work fine on the PCs /Laptop When using a MP50 the account comes up with no problems but when dialing on the phone nothing happens.

Hi, we have a few WH66 headsets (basically an MP50 with a DECT headset rather than a handset) and have exactly the same issue on PC and Mac.

There seems to be *some* communication between the device and the Teams client on my Mac as the device shows my name, I can press the Teams button to to bring the client to the foreground on my Mac, and call control seems to work, but the dialpad never starts a call.

As an aside, when trying to place a call from the device's dialpad I often see heightened CPU use from Teams processes, and the Teams client becomes unresponsive.

It's a shame as the devices look good on paper, but this doesn't make the MS certification program look great.
07-28-2022 04:39 PM
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RE: MP50 Phones not dialling - LboroGaryP - 07-28-2022 04:39 PM
RE: MP50 Phones not dialling - Oksania - 09-23-2022, 09:35 PM

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