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Yealink T48S won't factory reset
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Yealink T48S won't factory reset
(07-15-2022 01:04 PM)djcartledge Wrote:  Hello
I have a T48S that a client wants to re-use with 3CX
However we have tried to reset to factory and it does its thing and resets from the LCD , but when it restarts, it re provisions and we can't login to remove the auto provisioning.
no one knows the Admin password.
The unit just will not co-operate.

All my other 48S units work fine on the reset.
Does anyone know how I can get around this issue

Hi,

Please factory reset the phone without internet/network connection.
After reboot, try to log in with the default admin password?
Can you log in? Yes, then the phone's MAC-address is locked to an RPS somewhere. You have to contact the reseller and ask to remove the MAC-address from that RPS.
If the phone is provisioned from your 3CX then the admin password can be found there. (3CX Phone extension)

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-15-2022 07:53 PM
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RE: Yealink T48S won't factory reset - complex1 - 07-15-2022 07:53 PM

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