Record line key use when recording is ON by default - 3CX

[GMLNT]

Hi everybody,

We've managed to work out that we can actually use a button on a Yealink phone to start and stop recording 3CX phones calls.

We've added a "Record" line key, which allows us to start and stop recordings on the 3CX phone system.

However... because all calls are recorded by default, the first press of the button does nothing other than change the icon to a recording icon.

The second press of the button stops the recording. Third press starts recording again, etc.

Is it possible to program the Yealink phone so that the first press of the button stops recordings instead of starting them?

Or maybe with features.enhanced_dss_keys.enable = 1 in the config file we can create a "Custom Key" to achieve this?

Thanks for any help,

Brad

https://gmlnt.com (akismet keeps blocking this legit post and somebody said add a URL!)