[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
MP56 phones crashing whilst consult/transfer Teams calls
Author Message
guillaume.novo Offline
Junior Member
**

Posts: 1
Joined: Jun 2022
Reputation: 0
Post: #2
RE: MP56 phones crashing whilst consult/transfer Teams calls
(07-07-2022 07:06 PM)mjuliano Wrote:  Issue: MP56 phones crashing. As far as I can see some element of the phone/Teams software appears to just restart, mostly while performing "consult an transfer", but sometimes just randomly.
Our receptionists use MP56 phones to transfer incoming calls to staff Teams. At the beginning of June I updated both phones to the latest software versions via the Teams Admin Center.
Software Health is showing as "Up to Date" for all software types. Both phones are suffering from the same issues.
Does anyone else have this issue?
Can i roll-back software versions somehow?
What can I do to fix this, as it is very annoying and unprofessional?

Hello,

We have the same issue.
No feedback from product management
Support says the root cause of issue is on Microsoft side
Audio Code products do not experience the same issue (so maybe root cause of issue is not on microsoft side)
Issue found on different forums for months... and still no solution so far

MPSeries are a nightmare
09-27-2022 11:26 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: MP56 phones crashing whilst consult/transfer Teams calls - guillaume.novo - 09-27-2022 11:26 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Sync Outlook or Teams Contacts with Yealink VP59 Teams Edition gijoe 3 1,917 09-08-2022 07:52 PM
Last Post: valkery
  VP59 Teams Edition HDMI Outbput nikolai.stein 0 817 05-13-2022 05:32 PM
Last Post: nikolai.stein
  MP56 - MS Teams Call Queue name not showing grahamhosking 0 899 04-19-2022 09:54 PM
Last Post: grahamhosking
  Default language files for phones Fuur 0 1,162 01-18-2022 09:57 PM
Last Post: Fuur
  MP56 - Speaker Phone Quality UBYeah 7 6,961 01-18-2022 04:45 AM
Last Post: yllw98stng
Brick MP50 stuck after call transfer af@benenden.school 4 4,784 12-22-2021 07:24 PM
Last Post: af@benenden.school
  MP50 Transfer Calls? pbregistrations@yourprofitbuilders.com 1 5,395 09-08-2021 02:48 AM
Last Post: microdaft
  T58 Call Park and Transfer Problems user42491 1 3,195 08-03-2021 09:24 PM
Last Post: complex1
Question MP50 - Make calls from Outlook? CTekNYC 0 2,107 07-17-2021 12:52 AM
Last Post: CTekNYC
  VP59 Teams camera led itnyou_pierre 0 2,812 04-08-2021 05:45 PM
Last Post: itnyou_pierre

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication