Attended Transfers not transferring

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Threaded Mode \| Linear Mode Attended Transfers not transferring
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,522

Joined: Jan 2014

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Post: #2

RE: Attended Transfers not transferring

(06-21-2022 09:44 PM)snagrat Wrote: I have an issues with T46S at a remote location. Can only assume it is config somewhere but transfer is not possible.

User will receive call. User will press TRANSFER and press the DSSkey (DSSKey is set to do Attended Transfer).
End user picks up and have a consult. Upon User1 dropping the handset the call drops at User2 and User1 phone will ring and the call is returned to them.

Any suggestions to look at why the transfer is not happening?

Hi,

Maybe the FAQ: Transfer Mode for Dsskey can help you?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

06-22-2022 01:06 AM

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Messages In This Thread

Attended Transfers not transferring - snagrat - 06-21-2022, 09:44 PM

RE: Attended Transfers not transferring - complex1 - 06-22-2022 01:06 AM

RE: Attended Transfers not transferring - snagrat - 06-22-2022, 01:53 AM

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