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ghost calls to cid:XXXXX
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bfcoi974 Offline
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Posts: 6
Joined: Jun 2022
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Post: #5
RE: ghost calls to cid:XXXXX
(06-17-2022 08:20 PM)complex1 Wrote:  
(06-17-2022 06:32 PM)bfcoi974 Wrote:  
(06-17-2022 05:36 PM)complex1 Wrote:  Hi,

It looks like some-one/thing is trying to hack your phone(s)

Please take next steps...
1. Reset the phone(s) to factory default
2. Make sure the user account does not have the default password
3. Disable IP Call feature:
Features > General Information > Allow IP Call: Disabled
Or by auto provisioning parameter:
Code:
features.direct_ip_call_enable = 0
4. Enable SIP trust feature:
Features > General Information > Accept SIP Trust Server Only: Enabled
Or by auto provisioning parameter:
Code:
sip.trust_ctrl = 1

Hello @complex1

Thanks for your reply.
I made all changes you mentionned.
But on one phone it still have call every 50 minutes.
Please check the attachment.
Thanks for your help.

Hi,

Please check in Features > Forwarding & DND that everything is "OFF" and no fields are filled in.
Also check the local phonebook for strange names/numbers.

Hiii,

Everything at this option has been check and nothing filled.
The phonebook has been cleaned up too.

Thanks.


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06-17-2022 08:32 PM
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Messages In This Thread
ghost calls to cid:XXXXX - bfcoi974 - 06-17-2022, 03:52 PM
RE: ghost calls to cid:XXXXX - complex1 - 06-17-2022, 05:36 PM
RE: ghost calls to cid:XXXXX - bfcoi974 - 06-17-2022, 06:32 PM
RE: ghost calls to cid:XXXXX - complex1 - 06-17-2022, 08:20 PM
RE: ghost calls to cid:XXXXX - bfcoi974 - 06-17-2022 08:32 PM
RE: ghost calls to cid:XXXXX - complex1 - 06-18-2022, 01:27 AM
RE: ghost calls to cid:XXXXX - bfcoi974 - 06-20-2022, 02:28 PM
RE: ghost calls to cid:XXXXX - complex1 - 06-21-2022, 03:39 AM
RE: ghost calls to cid:XXXXX - bfcoi974 - 06-21-2022, 07:37 PM

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