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W60 connectivity and audio issues
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shadokkhan Offline
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Posts: 3
Joined: May 2022
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Post: #1
W60 connectivity and audio issues
I have a strange and intermittent problem problem with w60 phones , I need some advice as to what could be causng thes issues:

1)The phones registered but when making a call there is no audio on the call once answered . If base is rebooted then calls are fine again , this happens randomly.
2) In some cases if I call the phone I get ringback on calling side and the phone does not even ring at all , yet it will be registered also happens randomly to resolve I also have to reboot the base and sometimes have to give it a new IP for it to work.

This is being experienced at 2 different sites both with Base firmware 77.85.0.20 and handset firmware 61.85.0.20. The one site the phones register directly to the provider and on the other they are behind a PBX . There are ither Yealink IP desk phones within these sites and they dont have any issues only the w60s are experiencing this problem.
05-05-2022 12:47 AM
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W60 connectivity and audio issues - shadokkhan - 05-05-2022 12:47 AM

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