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T43-U incoming calls do not land on the correct line/button
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,280
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Post: #7
RE: T43-U incoming calls do not land on the correct line/button
(05-09-2022 09:16 PM)rtfm2022 Wrote:  
(05-08-2022 05:29 PM)complex1 Wrote:  Hi,

You are also saying: "I have tried to change the sequence, but the same happens!".
Have you switched the numbers belonging to lines 5 and 6 with e.g. line 2 and 3 to see what happens?
Is the phone connected to some kind of PBX?

i performed reset to factory defaults (again).
i added only lines 5 and 6 with a new sequence of 1 and 2. result: the same! when i call line 1 it's ok, when i call line 2 again it's line 1 that the call lands on...

Hi,

If all phone lines come from the same ITSP then I think you have to contact them.
Maybe a configuration issue at their site, because you have changed lines 5 and 6 to lines 1 and 2 and the same issue occurs.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
05-10-2022 01:34 AM
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RE: T43-U incoming calls do not land on the correct line/button - complex1 - 05-10-2022 01:34 AM

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