[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
EXP50 Teams - Not displaying Names
Author Message
MMR1988 Offline
Junior Member

Posts: 2
Joined: Mar 2022
Reputation: 0
Post: #3
RE: EXP50 Teams - Not displaying Names
(04-13-2022 08:29 PM)robertm Wrote:  
(04-12-2022 01:30 AM)cjohnston Wrote:  We have a Yealink MP56 with an attached EXP50. Recently we have seen where the names no longer display, only the pictures.

Firmware Version:
Hardware Version:
Company Portal Version: 5.0.5304.0
Teams Version 1449/
Admin Agent Version:

Firmware Version:
Hardware Version:

Also seeing the same issue with the same device and patch combination.

Looks like a factory wipe of the device fixes the issue but with no idea of root cause it's hard to know whether or not we can just do that and regard the issue as closed.

The problem seems to be solved with the yesterdays update of the teams app.
(This post was last modified: 05-02-2022 05:26 PM by MMR1988.)
04-14-2022 03:17 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: EXP50 Teams - Not displaying Names - MMR1988 - 04-14-2022 03:17 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  WH66 Microphone delay in MS Teams R0sti 0 455 06-23-2023 05:47 PM
Last Post: R0sti
  WH66 for Teams is not compatible with MS Teams on a mac wilcotroost 0 881 02-03-2023 06:18 PM
Last Post: wilcotroost
  WH66 base station does not dial out with Teams wilcotroost 5 3,050 01-04-2023 07:29 PM
Last Post: complex1
  EXP50 and Teams phone MPxx Luca17 3 7,469 07-07-2021 12:46 AM
Last Post: Luca17
  UH36 USB Dual Teams Problems kbjja 2 6,341 05-01-2021 03:03 AM
Last Post: kbjja
  EXP50 FreePBX certification chrischevy 2 8,635 03-02-2021 04:59 AM
Last Post: jhuettner
  T55A Teams Edition + EHS40 & Plantronics W740 craig.itdd 3 10,530 11-14-2020 02:05 AM
Last Post: BFlow
  EXP50 BLF user status not changing jgipson@blinfo.com 1 6,811 11-11-2019 09:59 PM
Last Post: stratos

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication