Paging to the phone coming through while on DND

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Threaded Mode \| Linear Mode Paging to the phone coming through while on DND
Author	Message

complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,522

Joined: Jan 2014

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Post: #2

RE: Paging to the phone coming through while on DND

(03-25-2022 01:13 AM)ahcomput_Support Wrote: Using Yelaink T46S phones with ver 16 of 3CX and the phone firmware is showing 66.86.0.5.

When a user has Yealink set to Do Not Disturb, the pages / intercom to that phone extension is still coming through while in DND. Is there anyway to prevent these pages from coming through?

Thanks for any help or guidance.

Hi,

Please check in 3CX, if the phone extension is in DND too, when the user activates the DND mode of his phone.
Please consider upgrading 3CX to v18 Update 3 to avoid this kind of issues.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

03-25-2022 02:58 AM

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Messages In This Thread

Paging to the phone coming through while on DND - ahcomput_Support - 03-25-2022, 01:13 AM

RE: Paging to the phone coming through while on DND - complex1 - 03-25-2022 02:58 AM

RE: Paging to the phone coming through while on DND - ahcomput_Support - 03-25-2022, 03:12 AM

RE: Paging to the phone coming through while on DND - complex1 - 03-25-2022, 05:12 AM

RE: Paging to the phone coming through while on DND - ahcomput_Support - 03-25-2022, 05:44 AM

RE: Paging to the phone coming through while on DND - complex1 - 03-25-2022, 05:01 PM

RE: Paging to the phone coming through while on DND - ahcomput_Support - 03-26-2022, 12:06 AM

RE: Paging to the phone coming through while on DND - complex1 - 03-26-2022, 12:58 AM

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