WH67 firmware update failed and bricked my headset!

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Threaded Mode \| Linear Mode WH67 firmware update failed and bricked my headset!
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dbeiser Offline

Junior Member

Posts: 1

Joined: Mar 2022

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Post: #1

WH67 firmware update failed and bricked my headset!

I cannot get support to respond, I've opened two tickets and I'm about to return this headset.

I plugged it in, the speakerphone worked just fine. The headset didn't but I attributed it to a low battery.

I installed the Yealink USB Connect and it immediately prompt for a firmware update. I clicked on install, it ran, failed and the display just keeps displaying firmware update, do not power down. This went on over night.

I unplugged it, plugged it back in and it give me the same message.

Is there a firmware recovery process?

Thanks,

03-12-2022 12:48 PM

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Messages In This Thread

WH67 firmware update failed and bricked my headset! - dbeiser - 03-12-2022 12:48 PM

RE: WH67 firmware update failed and bricked my headset! - markvdheijden - 03-21-2022, 03:51 PM

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