[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T54W with EXP 50 and WH62
Author Message
stratos Offline
Junior Member
**

Posts: 20
Joined: Dec 2015
Reputation: 1
Post: #2
RE: T54W with EXP 50 and WH62
(01-15-2022 04:54 AM)stratos Wrote:  We have (3) T54W phones with (1) EXP50 attached to each phone. There is also a WH62 headset plugged into the USB port on that back of the EXP50. Calls are being dropped sometimes when answering with the WH62 headset. This is happening on all 3 T54W phones.

If the EXP50 is disconnected and the WH62 is plugged into the USB port on that back of the T54W, no calls get dropped.

Any help would be much appreciated.
Update:

Found the client had the WH62 headset plugged in to the USB on the back of the EXP50 and the PC Micro-USB port on the bottom of the WH62. They were doing this to power the headset through the USB port on the EXP50.

We moved the USB cable to the Micro-USB port on the bottom of the WH62 that is labeled Phone. Then plugged the WH62 directly into power. There has not been anymore issues.
03-10-2022 11:21 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T54W with EXP 50 and WH62 - stratos - 01-15-2022, 04:54 AM
RE: T54W with EXP 50 and WH62 - stratos - 03-10-2022 11:21 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T54W w/DD10K not registering to RT30 Chris708 3 316 05-23-2022 10:50 PM
Last Post: Yisroel_MongoTEL
  XML TextMenu Object Problem on T54W FW 96.86.0.45 roemer_m 0 290 04-29-2022 04:51 AM
Last Post: roemer_m
  Yeastar S100 and T54W BLF visual alert name LDAP gugaua 2 602 04-22-2022 12:08 AM
Last Post: complex1
  T54W & DD10K USB DECT DONGLE landstartelco 1 828 02-18-2022 05:26 PM
Last Post: markvdheijden
  T54W , EXP50, mobile Account, & DSS Keys wireless-dj 0 717 01-20-2022 11:32 PM
Last Post: wireless-dj
  T54W with Plantronics Savi720 via USB guyst77 3 5,201 08-08-2021 01:05 AM
Last Post: testlabuser2015
  SIP-T54W Unable to reset to factory settings nlacuesta 1 2,690 07-30-2021 06:25 PM
Last Post: complex1
  T54W shows voicemails when there are none. LG 4 4,125 07-06-2021 05:38 AM
Last Post: LG
  T54W and Zoom Phone - can't hear person you've called gszaino 2 3,084 05-28-2021 04:04 AM
Last Post: gszaino
  T54W Ringtone defaulting gary.cooper@gekko.co.uk 1 2,779 04-30-2021 11:01 PM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication