[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
WH63 - voice quality poor, sounds like radio
Author Message
DFT Communications_Support Offline
Junior Member

Posts: 1
Joined: Sep 2017
Reputation: 1
Post: #6
RE: WH63 - voice quality poor, sounds like radio
(01-07-2022 10:41 PM)ability_cn Wrote:  Hello

I've got a WH63 on fw 104.431.0.30.

I've tried this on a T54W and a T42S and have the same problem.

This problem does not exist for the WH62.

This problem does not exist when Im using the microphone for windows app/teamas or 3CX Softphone with the wh63

However, If i make a call using the Yealink handset (with the wh63) then my audio sounds awful. The only way I can describe the sound is when someones talking through an old radio that has a little bit of static. Incoming sound is fine.

Factory reset from the app fixed this for me!
02-10-2022 05:24 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: WH63 - voice quality poor, sounds like radio - DFT Communications_Support - 02-10-2022 05:24 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Ringer volume IP Phone w connected WH67/WH63 headset Conrad18 3 1,451 04-08-2024 03:38 PM
Last Post: Theirat1991
  battery replacement wh63 kal10bach 0 1,569 07-07-2023 03:38 PM
Last Post: kal10bach
  wh63 how to adjust ringtone volume in headset? e-neolab 3 6,338 04-17-2023 10:49 AM
Last Post: mowy
  WH63 Not ringing drgiardina 3 7,407 09-30-2022 03:12 PM
Last Post: oliv
  WH63 barsocchi 2 3,238 09-09-2022 03:09 AM
Last Post: barsocchi
  EHS40 issue - sound quality (cracking) and losing USB connection roel@qsp.nl 8 22,060 11-14-2020 01:58 AM
Last Post: BFlow

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication