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The handset terminal does not see the base station
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complex1 Offline
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Post: #2
RE: The handset terminal does not see the base station
(01-04-2022 04:06 PM)wasp-1111 Wrote:  Hi,

I am trying to connect a previously used yealink w60 handset to the base station,

I register the base station to the exchange, I start the registration of the base station from the interface, I search for the base station from the handset, but the handset cannot find the active base station,

When I enter the handset, I see the previously registered bases, I reset the device, but the registered base macs are not gone,

Is there a different method to reset the handset?
How should I go about solving this problem?

Thanks

Hi,

The best way to help you solve the issue is to contact Yealink support directly using a support ticket.
https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-04-2022 09:47 PM
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RE: The handset terminal does not see the base station - complex1 - 01-04-2022 09:47 PM

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