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External Busy Lamp
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Alisha Kihn Offline
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Posts: 3
Joined: Jan 2023
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Post: #5
RE: External Busy Lamp
(11-06-2021 08:26 PM)KURT Wrote:  I have a customer that wants an external busy lamp for his call center phones. The users sit in cubicles and he wants to see when they are on a call. He needs to see them when he walking around the office so a sidecar on his phone will not be adequate.
I can install an external light above each cubical so they can be seen but need a way to turn them on when user in off hook. They all use headsets so I will not be able to use the hook switch.
I have a FXS gateway that I can use to turn a light on if I can get an analog station to go off and on hook when the user does. Is there a way to make an addition station go off hook when there IP phone does or another way to do this? They all use T54W phones. Drift Boss

Yes, there are a few ways to achieve this. One option is to use a VoIP gateway or an IP PBX that supports FXS ports. This will allow you to connect the analog station to the IP phone system, enabling the analog station to go off and on-hook when the IP phone does.
(This post was last modified: 11-14-2023 03:51 PM by Alisha Kihn.)
11-14-2023 03:49 PM
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Messages In This Thread
External Busy Lamp - KURT - 11-06-2021, 08:26 PM
RE: External Busy Lamp - nbaever3 - 11-10-2021, 05:16 PM
RE: External Busy Lamp - caradoc - 01-06-2022, 06:31 PM
RE: External Busy Lamp - Alisha Kihn - 11-14-2023 03:49 PM

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