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External Busy Lamp
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support@sbktelecom.com Offline
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Joined: May 2019
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Post: #3
RE: External Busy Lamp
(11-06-2021 08:26 PM)KURT Wrote:  I have a customer that wants an external busy lamp for his call center phones. The users sit in cubicles and he wants to see when they are on a call. He needs to see them when he walking around the office so a sidecar on his phone will not be adequate.
I can install an external light above each cubical so they can be seen but need a way to turn them on when user in off hook. They all use headsets so I will not be able to use the hook switch.
I have a FXS gateway that I can use to turn a light on if I can get an analog station to go off and on hook when the user does. Is there a way to make an addition station go off hook when there IP phone does or another way to do this? They all use T54W phones.

Hello Kurt,
The only way I know, is utilising headsets ex: yealink WH6x + BLT60 busy light or sennheiser headset + sennheiser busy light.
If you need to do this with a softphone you could always use Plenom busy light on your softphone. We utilise VOP micro softphones + plenom Kuando busylight and the solution is really nice.
11-23-2021 04:42 AM
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Messages In This Thread
External Busy Lamp - KURT - 11-06-2021, 08:26 PM
RE: External Busy Lamp - nbaever3 - 11-10-2021, 05:16 PM
RE: External Busy Lamp - caradoc - 01-06-2022, 06:31 PM
RE: External Busy Lamp - support@sbktelecom.com - 11-23-2021 04:42 AM

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