[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
MP56 - Speaker Phone Quality
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,503
Joined: Jan 2014
Reputation: 43
Post: #2
RE: MP56 - Speaker Phone Quality
(09-29-2021 02:57 AM)UBYeah Wrote:  Over the past couple months we have deployed around 35 MP56 Teams devices. However, nearly 1/3rd of the users are reporting extremely poor audio from the speaker phone feature. The speaker (device user) can either not be heard clearly on the other end of the call, or the the audio is broken and garbled. This does not appear to be a network issue as using the headset does not have the same issue.

All devices are running the same config and are up-to-date via Microsoft Teams Admin center. Screenshot attached.

Is this a hardware defect or other known issue that can be remedied?

Hi,

Please reset one phone to factory default, re-provisioning it and check if this solved the issue?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-29-2021 03:43 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
MP56 - Speaker Phone Quality - UBYeah - 09-29-2021, 02:57 AM
RE: MP56 - Speaker Phone Quality - complex1 - 09-29-2021 03:43 AM
RE: MP56 - Speaker Phone Quality - UBYeah - 11-04-2021, 11:46 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP50 ends call in some phone trees TRK45 0 1,096 05-10-2023 12:19 AM
Last Post: TRK45
  W73H Remote Phone Directory smithgt 1 1,972 04-26-2023 01:37 AM
Last Post: complex1
  MP56 - MS Teams Call Queue name not showing grahamhosking 1 3,400 03-03-2023 05:59 AM
Last Post: MSinclair@bunker.technology
  MP56 Phones to SIP Only sappleton 0 1,302 02-23-2023 05:20 AM
Last Post: sappleton
  Disable TLS 1.1 and SHA ciphers on MP56 rtrefz 5 3,962 02-16-2023 01:50 AM
Last Post: complex1
  MP50 - Unable to use pound (#) key during a phone call Alexandre Cottinet 0 1,754 02-14-2023 10:28 PM
Last Post: Alexandre Cottinet
  MP50 Phone: Won't hang-up microdaft 4 10,171 02-11-2023 02:38 PM
Last Post: twaldron
  MP56 phones crashing whilst consult/transfer Teams calls mjuliano 1 3,148 09-27-2022 11:26 PM
Last Post: guillaume.novo
  T46U Yealink Phone and WH63 Wireless Headset sforaker 0 1,524 09-06-2022 07:50 PM
Last Post: sforaker
  Phone freezing no access to settings npena 0 3,648 01-28-2022 10:55 PM
Last Post: npena

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication