W52P Firmware upgrade

[complex1]

(09-07-2021 09:24 PM)aunijaffer@gmail.com Wrote:  

(09-06-2021 11:17 PM)complex1 Wrote:  

(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  

(09-06-2021 06:20 PM)complex1 Wrote:  

(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.

Many thanks for your help. I upgraded the firmware and now the setting tab on the web interface is visible

Hi,

Glad to read you have managed to solve your issue.