[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Earpiece not working - speaker and headset ok
Author Message
Phil2021 Offline
Junior Member
**

Posts: 12
Joined: Jul 2021
Reputation: 1
Post: #2
RE: Earpiece not working - speaker and headset ok
(09-02-2021 10:46 PM)Simon Tickner Wrote:  Can anyone advise on this? No problem hearing caller with headset or via handset speaker but cannot hear anything when headset held to my ear. Worked fine last week and no changes to settings. Have tried handset reset and volume is up to max

Sounds like a fault in the handset. Have you tried a handset reset?

You could try squeezing ear piece between front and back to see if it crackles or returns. Usually there are just springs or pogo pins making connection between the earpiece speaker and the circuit board so the connection may no longer good and this may show by pressing the front and back together.

Hope that helps.
09-03-2021 09:19 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Earpiece not working - speaker and headset ok - Phil2021 - 09-03-2021 09:19 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Headset volume sbasan 1 1,520 06-11-2021 01:13 AM
Last Post: complex1
  3 xW56H. 1 working, but 2 wont work. hormozi 7 7,079 11-04-2020 09:36 PM
Last Post: complex1
  W56H handset on a Gigaset DECT base station working? Frank@Meeet 2 6,247 09-09-2020 05:56 PM
Last Post: trushing@askonecall.com
  Multicast Paging Listening on Speaker rtang 2 6,311 09-12-2019 01:32 AM
Last Post: rtang
  Two SIP accounts on one base with one handset not working yeaasm 1 5,266 11-03-2016 08:09 PM
Last Post: yeaasm

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication