[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Thread Closed 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Earpiece not working - speaker and headset ok
Author Message
Kyle Headsets Offline
Junior Member
**

Posts: 1
Joined: Oct 2022
Reputation: 0
Post: #4
RE: Earpiece not working - speaker and headset ok
(09-02-2021 10:46 PM)Simon Tickner Wrote:  Can anyone advise on this? No problem hearing caller with headset or via handset speaker but cannot hear anything when headset held to my ear. Worked fine last week and no changes to settings. Have tried handset reset and volume is up to max

As previously mentioned above, this could be a short in the headset microphone, if that is where the issue is. If you open up a line and call a colleague or family member, you can move the microphone or squeeze the headset to see if anyone hears crackling noises or the sound coming in and out.

Otherwise, depending on how you have it plugged in, it could also be the port. If you are plugged in through the headset port, and it is a phone-style jack, you can swap the headset and handset. You can plug the handset into the headset port and then hit the headset button on the phone. If you hear everything fine, the port is good, if the problem persists, the port itself could be the problem.

If you have specific details about your phone and the headset, that would be great to know, if you still need this issue resolved!

Kyle Newgent
Leitnerheadsets.com

Leitnerheadsets.com
(This post was last modified: 10-28-2022 01:16 AM by Kyle Headsets.)
10-28-2022 01:15 AM
Find all posts by this user    like0    dislike0
Thread Closed 


Messages In This Thread
RE: Earpiece not working - speaker and headset ok - Kyle Headsets - 10-28-2022 01:15 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Headset volume sbasan 1 5,846 06-11-2021 01:13 AM
Last Post: complex1
  3 xW56H. 1 working, but 2 wont work. hormozi 7 19,121 11-04-2020 09:36 PM
Last Post: complex1
  W56H handset on a Gigaset DECT base station working? Frank@Meeet 2 11,799 09-09-2020 05:56 PM
Last Post: trushing@askonecall.com
  Multicast Paging Listening on Speaker rtang 2 11,459 09-12-2019 01:32 AM
Last Post: rtang
  Two SIP accounts on one base with one handset not working yeaasm 1 8,582 11-03-2016 08:09 PM
Last Post: yeaasm

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication