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Teams - T56a offline in Teams admin panel after 131
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cbuckbee Offline
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Post: #10
RE: Teams - T56a offline in Teams admin panel after 131
I've been having this issue for a while now too. First with the 131 firmware and now with the 143 firmware. I've had a ticket open with MSFT for months now with no resolution.

I literally just went through in TAC and pushed the 143 firmware to 50 T55A phones. They all updated fine, but only 2 of them came back up as Online in the Admin Center. The rest are all showing as Offline.

The factory reset option does work, but that's not a viable option when you have over 600 phones to manage and they are spread across the state at different offices.

I've had this bug affect T55A, T56A, VP59, and CP960 phones with the last few firmware updates.
12-09-2021 10:16 AM
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RE: Teams - T56a offline in Teams admin panel after 131 - cbuckbee - 12-09-2021 10:16 AM

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