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T54W shows voicemails when there are none.
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RobFromSouthJersey Offline
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Posts: 2
Joined: Sep 2022
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Post: #6
RE: T54W shows voicemails when there are none.
(06-02-2021 11:37 PM)LG Wrote:  Hi we have one T54W that shows 1 new voicemail when there is none.
Calling into voicemail says there is no new voicemails, notification on top of screen still shows 1 voicemail and popup shows 1 new voicemail as well.
Phone is on Firmware version

What can I do to fix this?

Another thing to look out for is that our 3rd Party Sip Provider as a MWI Notification (Message Waiting Indicator).
Here we tell x101 that its to read the MWI for x150. Now when 150 gets a message the message light on 101 chimes. However, if you were to press the vmail key, it will say 'No New Messages"

Just something else to look at.
05-17-2023 09:52 PM
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RE: T54W shows voicemails when there are none. - RobFromSouthJersey - 05-17-2023 09:52 PM

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