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T5 Series Caller ID to Internal Users
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TSISara Offline
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Joined: Feb 2021
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Post: #1
T5 Series Caller ID to Internal Users
When any T5 series phones receives an Internal call from any other phone in their business group (does not matter if it is from a T5 Series or T4 Series), it shows the Business Caller ID name associated with the Calling Party Number and not the name of the user. (Example - ABC COMPANY x 100)

We have noticed this is not the case if an internal call is received on a T4 series phone - it will show up correct with the User Name and Ext (Example - John x 100)

Anyone else get this? How do you fix??
05-21-2021 03:51 AM
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T5 Series Caller ID to Internal Users - TSISara - 05-21-2021 03:51 AM

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