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T54W Ringtone defaulting
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,134
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Post: #2
RE: T54W Ringtone defaulting
(04-30-2021 03:45 PM)gary.cooper@gekko.co.uk Wrote:  Hi Guys
I now have 2 clients who both has T54W's FWV 96.86.0.5, since the update to this firmware the phones have defaulted to a weird ringtone. If I change in the 3CX portal it has no affect on the phone. I have to log in to the phone and go to settings/Ring and change the external from 2(default that I want) to any other number, save it then turn it back to 2 and resave it. The provisioning template is what the phone shows but its the ring tone it uses until I do the above process, this keeps reverting too.

Any help would be greatly appreciated.

Hi,

Please update the 3CX phone template... this will fix your issue.
https://www.3cx.com/community/threads/ye...nes.80831/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-30-2021 11:01 PM
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RE: T54W Ringtone defaulting - complex1 - 04-30-2021 11:01 PM

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