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W52P and W53H Handset Compatibility...
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complex1 Offline
3CX Adv. Cert. Engineer

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RE: W52P and W53H Handset Compatibility...
(04-26-2021 10:28 PM)starion Wrote:  Customer has a W52P base with 3 handsets. 2 of the handsets have gone bad. We ordered a couple of W53H handsets that are supposed to be compatible.

When we try to register the new handsets, they give an error that says something about unable to sync, or sync is busy and to try again later.

Any ideas on what is wrong and how to get these going?


According to the W52P Datasheet is the W53H, running on v83 firmware, basically compatible with the W52P Base Station, running on v81 firmware.

For full compatibility I think you have to replace the base too. Say the W60P, but then the W52H will be Partly compatible.

Kind regards,

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04-26-2021 11:27 PM
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RE: W52P and W53H Handset Compatibility... - complex1 - 04-26-2021 11:27 PM

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