W52P and W53H Handset Compatibility...

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Threaded Mode \| Linear Mode W52P and W53H Handset Compatibility...
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,515

Joined: Jan 2014

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Post: #2

RE: W52P and W53H Handset Compatibility...

(04-26-2021 10:28 PM)starion Wrote: Customer has a W52P base with 3 handsets. 2 of the handsets have gone bad. We ordered a couple of W53H handsets that are supposed to be compatible.

When we try to register the new handsets, they give an error that says something about unable to sync, or sync is busy and to try again later.

Any ideas on what is wrong and how to get these going?

Hi,

According to the W52P Datasheet is the W53H, running on v83 firmware, basically compatible with the W52P Base Station, running on v81 firmware.

For full compatibility I think you have to replace the base too. Say the W60P, but then the W52H will be Partly compatible.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

04-26-2021 11:27 PM

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Messages In This Thread

W52P and W53H Handset Compatibility... - starion - 04-26-2021, 10:28 PM

RE: W52P and W53H Handset Compatibility... - complex1 - 04-26-2021 11:27 PM

RE: W52P and W53H Handset Compatibility... - starion - 04-27-2021, 12:27 AM

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